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Customers Expect the Ending of Spring Festival
     February 1st, 2009, the day on which our Spring Festival vocation ended, a client called Mr. Chen came into the office while we were chatting wildly. Recently Mr. Chen finished his invention and wanted to apply for a patent. He consulted many IP firms but declined their services in that in his opinion none of them met his requirements of professional, reliability as well as cost efficiency. Mr. Chen was anxious, hoping to find the right agency to get his business done, and he turned to his friend Thomas Lee. Thomas was one of our old clients, his three private patents were granted through us, and he was impressive for our services.
     Following the advice of his friend, Mr. Chen visited our firm the moment the vocation ended. One senior patent agent discussed the details of the invention with Mr. Chen and suggested that a claim must be adopted if he wished to better protect his invention. The talk went on quite well and Mr. Chen signed the power of attorney. Since Mr. Chen is the first client of a new year, we gave him a discount. Both sides were very satisfied.
     For years we have uphold our principle of best serving the clients, time and time again we were rewarded. A number of customers like Mr. Chen introduced by their partners or friends came to us directly. We feel more than ever obliged to keep our promise and do our utmost to serve the clients and help them protect their legitimate interests.
 
 
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